We offer free shipping across India for Prepaid orders of Rs.500 and above.
Suvo.co promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that we take all due precautions so that your package reaches you safe and on time.
Delivery timeline (for your order to reach you)
On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location However delivery may take longer due to bad weather or other unforeseen circumstances. Please check your emails and SMS regularly for such updates.
Usual Delivery Time (within India):
- Metro Cities: 2-3 days
- Small towns/cities: 3-7 days
- Remote locations: 7-12 days
Suvo.co offers free shipping for Prepaid orders of Rs. 500 & above within India. For Cash on Delivery orders and Low value orders, there is a small COD fee.
Different delivery time for some products
Some products in our catalogue might be directly shipped by our partners and usually take a longer time to reach your doorstep.
Dispatch & Delivery of the order is mostly done on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
We will start international shipping soon. Subscribe to our Newsletter and follow us on our Social channels for updates on when we start shipping to any specific country.
Can I request to expedite my delivery?
The current logistics infrastructure in India today doesn't allow us to expedite further at this time.
How to track your order?
We send you an email confirming the shipment of your order along with the details that contain the tracking number and the name of the logistics provider. You can track your order from the Tracking link provided on top of this page or visit the website of the logistics provider and enter the tracking number for your shipment details.
What if shipment information is not clear even after using my tracking number?
Courier companies use certain standard abbreviations and terminologies like 'in transit', 'out for delivery', 'Hold at the hub', 'RTO in transit'. If it doesn't answer your question, please contact us.
I haven’t received my order even after the said date!
You can call the courier partner with your reference number/AWB number for clarification. If you are not happy with the information, do give us a call with your order number and we will be happy to help you.
I didn't find the information I was looking for.
Please contact us and we will love to assist you.